Website Terms and Conditions

The Site provides information about our digital transformation, technology, and consulting services, which include, but are not limited to, Data & Analytics, Artificial Intelligence, Cloud Solutions, Automation, Integration, Cybersecurity, DevOps & Reliability Engineering, Architecture, Development, Quality Engineering, eCommerce, Digital Marketing, Customer and Employee Experience, Low Code/No Code, Salesforce, and other related services (“Services”).

You agree to use the Site and the Services made available through it solely for lawful, legitimate, and informational purposes. You must comply with all applicable laws, regulations, and these Terms when accessing or interacting with the Site.

You must not engage in any activity that may: (i) result in unauthorized access to the Site, our systems, or any accounts; (ii) disrupt, interfere with, or impair the performance or security of the Site; (iii) introduce malicious code, attempt to probe or test vulnerabilities, or misuse the Site in any manner and (iv) copy, reproduce, modify, or distribute Site content without our prior written consent.

Any misuse of the Site or violation of these Terms may result in suspension or termination of access and may also constitute a violation of applicable laws.

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Intellectual property

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G10X collects and uses Personal Information for the purposes described below. Where required by applicable laws including those in the European Economic Area (EEA), United Kingdom, Switzerland, Singapore, India, the United Arab Emirates, and other jurisdictions we rely on lawful bases such as consent, contractual necessity, legitimate interests, compliance with legal obligations, protection of vital interests, or performance All content, materials, and technology made available on or through this Site, including but not limited to text, graphics, images, logos, icons, videos, software, code, service descriptions, documentation, layouts, interfaces, trademarks, and other intellectual property (“Site Content”) are the exclusive property of G10X, its affiliates, or its licensors. All rights are reserved unless expressly granted.

Your access to the Site does not grant you any rights in or to the Site Content, other than the limited right to view and use the Site for personal, informational, and non-commercial purposes. You may not, without our prior written consent: (i) copy, reproduce, modify, adapt, translate, publish, display, distribute, or transmit any Site Content; (ii) create derivative works based on any part of the Site or Site Content; (iii) use any trademarks, trade names, service marks, or branding belonging to us; (iv) use Site Content for any commercial purpose, competitive analysis, or data mining and (v) remove or alter any copyright, trademark, or proprietary notices.

Any unauthorized use of Site Content or violation of this clause constitutes a material breach of these Terms. In the event of such breach, G10X reserves the right to: (i) immediately suspend or terminate your access to the Site and related systems; (ii) pursue legal action, including injunctive relief, damages, and recovery of associated costs; (iii) notify relevant authorities or third parties, where applicable and (iv) enforce its rights under applicable intellectual property, copyright, and trademark laws across jurisdictions.

You agree to indemnify and hold G10X, its affiliates, officers, employees, and licensors harmless from any losses, damages, claims, or expenses (including legal fees) arising out of or related to your breach of this Intellectual Property clause.

of a public interest task. We use Personal Information for the following purposes:

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Trademarks

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The G10X name, logo, and all related product and service names, designs, graphics, icons, taglines, and slogans (“G10X Marks”) are trademarks of G10X, its affiliates, or its licensors. All rights in G10X Marks are strictly reserved.

You may not use, reproduce, imitate, display, distribute, or modify any G10X Marks without our prior express written permission, which may be withheld at our sole discretion.

In particular, you must not: (i) use G10X Marks in any manner that could cause confusion regarding sponsorship, affiliation, endorsement, origin, or association; (ii) use G10X Marks in meta-tags, advertising, domain names, digital content, social media handles, applications, or any commercial materials; (iii) register or attempt to register G10X Marks or confusingly similar marks anywhere in the world; (iv) alter, distort, or remove any proprietary notices attached to G10X Marks and (v) use G10X Marks in a misleading, defamatory, harmful, or unlawful manner.

All other names, logos, product and service names, designs, and slogans appearing on the Website are the trademarks or intellectual property of their respective owners and must be used only with the permission of those owners.

Unauthorized use of any G10X Marks constitutes a violation of these Terms and may infringe trademark laws applicable in your jurisdiction and in the jurisdictions in which G10X operates, including but not limited to Singapore, the United Kingdom, the United States, the United Arab Emirates, Germany (EU trademark law), and India.

In the event of a breach, G10X reserves the right to: (i) immediately suspend or terminate your access to the Website; (ii) issue formal legal notices demanding cessation of unauthorized use; (iii) pursue civil legal action, including injunctive relief, damages, and recovery of legal fees; (iv) initiate administrative or regulatory action before relevant authorities (including trademark offices, courts, and enforcement bodies); (v) notify domain registrars, hosting providers, social media platforms, or other third parties to request removal or takedown of infringing content and (vi) cooperate with local and international law enforcement or regulatory bodies where required.

You agree to indemnify and hold G10X, its affiliates, officers, employees, and licensors harmless against any losses, damages, liabilities, claims, or expenses (including reasonable legal fees) arising out of or related to your unauthorized use, misuse, imitation, or infringement of any G10X Marks.

You further agree that if you become aware of, suspect, or discover any actual or potential unauthorized use, infringement, dilution, imitation, or misuse of G10X Marks—whether by you, your organization, or any third party you will: (i) promptly notify G10X in writing, providing all relevant details; (ii) cease any infringing activity immediately, where applicable; and (iii) cooperate fully with G10X in any investigation, enforcement action, or legal proceeding relating to such infringement.

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User informartion

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The Website does not provide user account registration or login features. However, certain features such as “Contact Us” forms or inquiry submissions which may require you to provide information including your name, G10X, job title, email address, phone number, and any message or details you choose to submit (“User Information”).

By submitting User Information through the Website, you agree that: (i) all information you provide is true, accurate, current, and complete; (ii) you are authorized to provide such information on your own behalf or on behalf of your employer or organization; (iii) you will not submit misleading, unlawful, defamatory, infringing, or harmful content and (iv) you understand and consent that we may use the information you provide to respond to inquiries, provide information about or market our products and/or services, and communicate with you in furtherance of G10X business activities.

You are responsible for ensuring the security and legitimate use of the devices, email accounts, and communication channels through which you access or interact with the Website. If you believe any communication you receive in relation to the Website is unauthorized, fraudulent, or suspicious, you must notify us promptly.

We reserve the right to refuse, review, or remove any submission made through the Website if it appears to violate these Terms or applicable laws.

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Privacy and data

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We are committed to protecting your personal data. Our collection, use, storage, disclosure, and processing of personal information obtained through the Website are governed by our Privacy Policy, which forms an integral part of these Terms. By accessing or using the Website, you acknowledge that you have read, understood, and agree to the practices described in the Privacy Policy.

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By submitting information through the Website, including via contact forms, you consent to the collection and processing of your personal data for purposes such as responding to inquiries, providing information about or market our products and/or services, improving Website functionality, enhancing user experience, and complying with applicable legal and regulatory requirements.

Depending on your jurisdiction, you may have certain rights regarding your personal data, including rights of access, correction, deletion, objection, restriction, portability, or withdrawal of consent. Details of these rights and how to exercise them are set out in our Privacy Policy.

We implement reasonable technical and organizational measures to safeguard personal data; however, no method of data transmission or storage is completely secure. You understand that any transmission of information over the internet carries inherent risks and that you provide personal data at your own discretion.

If you do not agree with the collection or use of your personal data as described in our Privacy Policy, you must discontinue use of the Website.

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Account and information security

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Although the Website does not provide user account registration or login functionality, you are responsible for ensuring the security of the devices, networks, and communication channels you use to access the Website and submit information.

You must take reasonable steps to protect the confidentiality and integrity of any information you provide through the Website, including contact details, business information, and inquiry submissions.

You agree that: (i) you are responsible for the accuracy and security of all information submitted through the Website; (ii) you will not share your email account, device access, or communication credentials with unauthorized individuals when interacting with the Website; (iii) you will promptly notify G10X if you suspect any unauthorized access, fraudulent communications, or misuse related to your submission or interaction with the Website and (iv) you will ensure that your systems are protected against malware, unauthorized access, and other security threats when using the Website.

We are not liable for any loss or damage arising from your failure to maintain appropriate security measures or from unauthorized access resulting from your actions, device vulnerabilities, or third-party interference.

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Restrictions and prohibited conduct

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You agree to use the Website only for lawful and legitimate purposes. In accessing or using the Website, you must not engage in any conduct that violates these Terms, applicable laws, or the rights of G10X or any third party. Without limiting the generality of the foregoing, you must not:

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• Violate any applicable laws or regulations, including export control, data protection, or cybersecurity laws.
• Use the Website in any manner that could disable, overburden, damage, impair, or disrupt the Website or interfere with any other user's ability to use or access the Website, including their ability to engage in real-time interactions.
• Attempt to gain unauthorized access to any part of the Website, our servers, systems, networks, databases, or any service connected to the Website, including by hacking, password mining, or circumventing technical protections.
• Introduce or transmit any harmful or malicious code, including viruses, Trojan horses, worms, ransomware, logic bombs, spyware, or any other technologically harmful materials.
• Use any robot, spider, crawler, scraper, or other automated device, tool, or process to access, monitor, copy, index, or retrieve data or content from the Website for any purpose, including data mining, competitive analysis, or other unauthorized use.
• Use any manual process to monitor, copy, or reproduce any material on the Website, or for any other purpose not expressly permitted under these Terms, without our prior written consent.
• Use any device, software, or routine that interferes, or attempts to interfere, with the proper functioning, security, integrity, or performance of the Website.
• Attack the Website, including via a denial-of-service (DoS) attack, distributed denial-of-service (DDoS) attack, or any other form of targeted disruption.
• Attempt to interfere with, damage, or disrupt the Website, the server on which the Website is hosted, or any server, computer, system, or database connected to the Website.
• Transmit spam, unsolicited communications, or harmful content, or use the Website for fraudulent, abusive, misleading, or deceptive purposes.
• Impersonate any individual or entity, misrepresent your relationship with any organization, or provide false, inaccurate, or misleading information.
• Collect, scrape, harvest, or extract information, including personal data of other users, without prior written authorization.
• Engage in any activity that harms or attempts to harm the reputation, business interests, intellectual property, or goodwill of G10X or its affiliates.
• Use the Website for commercial or competitive purposes without authorization, including benchmarking, reverse engineering, or attempting to derive source code.
  

We reserve the right to investigate and take appropriate action including suspension of Website access, removal of submitted content, reporting to authorities, and pursuing legal remedies if we believe you have engaged in any prohibited conduct.

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By accessing or using the Website, you agree to comply with the following responsibilities:

User contributions

The Website may allow users to submit information, inquiries, messages, documents, or other materials through forms or communication features (“User Contributions”). By submitting any User Contributions through the Website, you represent and warrant that: (i) you retain full ownership of your User Contributions; (ii) you have the legal right, authority, and permission to submit such information and (iii) your User Contributions are accurate, lawful, and compliant with these Terms.

By providing User Contributions, you grant G10X a worldwide, royalty-free, non-exclusive, transferable, sublicensable and perpetual licence to use, reproduce, store, process, display, transmit, and otherwise handle such User Contributions solely for legitimate business purposes, including responding to inquiries, providing services, improving website functionality, and operating or enhancing our product, services and/or business processes.

You agree that your User Contributions must not: (i) violate any applicable law or regulation; (ii) infringe the intellectual property, privacy, or other rights of any third party; (iii) contain harmful, defamatory, obscene, or unlawful content; (iv) include confidential or proprietary information unless you have authority to disclose it and (v) impersonate any individual or entity or misrepresent your affiliation.

We reserve the right, but have no obligation, to review, monitor, or remove any User Contributions that we determine, in our sole discretion, violate these Terms or applicable law. We are not responsible or liable for the content of any User Contributions you submit.

Your submission of User Contributions is further governed by our Privacy Policy, which explains how personal data is collected and processed.

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User responsibilities

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• Lawful use: You are responsible for ensuring that your use of the Website complies with all applicable laws, regulations, and these Terms, including laws relating to data protection, intellectual property, and online conduct.
• Accuracy of information: You must ensure that all information you submit through the Website including via contact forms or other communication methods is true, accurate, current, and complete. You must promptly correct or update any information that becomes inaccurate or misleading.
• Proper conduct: You must use the Website in a responsible and ethical manner and must not engage in any conduct that is harmful, disruptive, unlawful, or contrary to the rights or interests of G10X, its affiliates, or other users.
• Security of access: You are responsible for safeguarding the security of your devices, networks, and communication channels used to access the Website. You must take reasonable steps to protect against unauthorized access, cyber threats, and malicious activity.
• Protection of personal data: You must only provide personal data that you are authorized to share and understand that all data submitted will be processed according to our Privacy Policy. You must not misuse or attempt to access personal data of others.
• Respect for intellectual property: You must respect the intellectual property rights of G10X and third parties and must not copy, reuse, reproduce, or distribute Website content except as expressly permitted under these Terms.
• Respect for website integrity: You must not interfere with, disrupt, or attempt to tamper with the proper functioning of the Website, including attempting to bypass security measures or access restricted areas.
• Reporting issues or misuse: You must promptly notify G10X if you become aware of any security vulnerabilities, unauthorized access, misuse, or suspicious activity related to the Website.
• Cooperation: You agree to cooperate with G10X in any investigation or inquiry related to your use of the Website or any suspected breach of these Terms.

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User representation and warrants

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By accessing or using the Website, you represent and warrant that:

• Authority and legal capacity: You are at least the legal age of majority in your jurisdiction. If you are accessing the Website on behalf of a G10X, employer, or other legal entity, you have full legal authority to bind that entity to these Terms. You are not barred from using the Website under any applicable law.
• Accuracy of information: All information you submit through the Website including via contact forms or communication channels is truthful, accurate, current, and complete. You will promptly update any information that becomes inaccurate or misleading.
• Compliance with law: Your use of the Website complies with all applicable laws, regulations, and industry rules, including those related to data protection, intellectual property, and cybersecurity.
• Rights to submit information: You have all necessary rights, licenses, permissions, and authority to submit any information, documents, or materials through the Website. Your submissions do not violate any confidentiality obligations, third-party rights, or contractual restrictions.
• No harmful or unauthorized conduct: You will not introduce malicious code, viruses, or harmful technology to the Website. You will not attempt to gain unauthorized access to any systems, networks, servers, or data. You will not interfere with the performance or functionality of the Website.
• No infringement of third-party rights: Your submissions and use of the Website do not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, or proprietary rights.
• No misrepresentation: You will not impersonate any individual or entity, misrepresent your affiliation, or submit information under false identity.
• Lawful and Appropriate Use: You will not use the Website for any fraudulent, harmful, abusive, or unauthorized purpose. You will not use the Website in any manner that could damage G10X, its reputation, or its systems.

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Disclaimers

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The Website and all content, materials, information, and services made available through it are provided on an “as is,” “as available,” and “with all faults” basis. To the fullest extent permitted by applicable law, G10X and its affiliates expressly disclaim all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to: (i) warranties of merchantability, fitness for a particular purpose, and non-infringement; (ii) warranties arising from course of dealing, usage of trade, or performance; (iii) warranties that the Website will be uninterrupted, secure, error-free, or free of viruses or harmful components and (iv) warranties regarding the accuracy, completeness, reliability, or timeliness of any information or content provided through the Website.

G10X does not guarantee that the Website or any content will meet your needs, expectations, or requirements.

Your use of the Website, its content, and any services or items obtained through it is at your own risk.

Neither G10X nor any person associated with G10X makes any warranty or representation regarding: (i) completeness, accuracy, reliability, or availability of the Website; (ii) that defects will be corrected; (iii) that the Website, content, or systems are free of viruses or other harmful components and (iv) that the Website or services will meet your expectations or achieve any particular result.

To the fullest extent permitted by law, G10X disclaims all warranties of any kind, express or implied.

Nothing in this Section affects any warranties that cannot be excluded under applicable law.

The Website may contain links to third-party websites, services, or resources. These links are provided for convenience only. G10X does not control, endorse, or assume responsibility for: (i) the content, practices, or policies of third-party sites; (ii) any errors or omissions in third-party content and (iii) any loss or damage arising from your use of third-party sites.

Accessing any third-party site is solely at your own risk

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Website availability and uptime

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We do not guarantee that the Website will be available, accessible, uninterrupted, timely, secure, or error-free at all times. The Website may be unavailable, in whole or in part, due to maintenance, updates, system failures, technical issues, network disruptions, cybersecurity incidents, or events beyond our reasonable control. We reserve the right to modify, suspend, withdraw, or restrict the availability of all or any part of the Website at any time, with or without notice.

You acknowledge and agree that the Website is provided on an “as is” and “as available” basis and that G10X shall not be liable for any loss, damage, or inconvenience arising from any interruption, delay, suspension, or unavailability of the Website.

Nothing in these Terms shall be construed as creating any service level agreement, uptime commitment, or guaranteed availability in relation to the Website.

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• your violation of these Terms, including any breach of your representations, warranties, or obligations.
• your misuse, improper use, or unauthorized use of the Website, including any prohibited conduct.
• your submission of inaccurate, unlawful, infringing, or misleading information through the Website, including via contact forms or communication channels.
• your violation of any applicable law, regulation, or rights of any third party, including intellectual property, privacy, confidentiality, or data protection rights.
• any interaction you have with the Website, including its content, features, or linked third-party resources
• any harmful actions or omissions by you or anyone accessing the Website using your devices, credentials, or communication channels
  

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Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, in no event will G10X, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for any kind of loss or damage, under any legal theory, arising out of or relating to: (i) your use of or inability to use the Website; (ii) any errors, inaccuracies, or omissions on the Website; (iii) interruptions, suspensions, delays, or termination of Website access; (iv) viruses, malware, cyber-attacks, or harmful code transmitted via the Website; (v) third-party websites, links, content, or services accessed through the Website; (vi) reliance placed on Website information and (vii) loss of data, revenue, profits, business, goodwill, or anticipated savings.

This includes, without limitation, direct, indirect, incidental, consequential, special, punitive, or exemplary damages, even if foreseeable, and even if G10X has been advised of the possibility of such damages.

G10X shall have no liability whatsoever for any claim relating to the Website.

In the event the foregoing clause is not enforceable, notwithstanding anything to the contrary herein, and to the maximum extent permitted by law, the total aggregate liability of G10X and its affiliates for any claims arising out of or relating to your use of the Website shall not exceed USD 500. This limitation applies regardless of the number of claims or the form of action.

You understand that G10X cannot and does not guarantee that files available for download from the internet or the Website will be free from viruses, malware, or other harmful code.

You are solely responsible for: (i) implementing data backup, recovery, and anti-virus protections; (ii) maintaining appropriate security safeguards and (iii) ensuring the accuracy of data input and output.

TO THE FULLEST EXTENT PERMITTED BY LAW, G10X will not be liable for any damage arising from: (i) distributed denial-of-service (DDoS) attacks; (ii) malware or cyber intrusions; (iii) loss or corruption of data and (iv) any harmful technological materials encountered through the Website.

All Website content is provided for general informational purposes only. Nothing on the Website constitutes: (i) legal advice, (ii) financial advice, (iii) technical advice, (iv) professional consulting, or (v) business recommendations.

You must not rely on the Website as a basis for making decisions. G10X assumes no responsibility for any reliance you place on Website content.

Because certain jurisdictions do not permit the exclusion of implied warranties or the limitation of liability for certain types of damages, the exclusions and limitations above apply only to the extent permitted by applicable law.

Where required by law, G10X’s liability shall be limited to the maximum extent allowable.

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Indemnification

You agree to indemnify, defend, and hold harmless G10X, its affiliates, subsidiaries, officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, penalties, fines, costs, or expenses (including reasonable legal fees) arising out of or relating to:

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G10X reserves the right, at your expense, to assume the exclusive defence and control of any matter subject to indemnification. You agree to cooperate fully with any defence strategy we undertake.

You must not settle any claim or matter subject to this indemnification clause without our prior written approval.

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Content standards

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These Content Standards apply to all User Contributions submitted through the Website, including through forms, communication features, or any interactive options that may be made available. User Contributions must comply in all respects with all applicable federal, state, local, and international laws and regulations, as well as these Terms and our Privacy Policy.

Without limiting the generality of the foregoing, User Contributions must not:

• Contain unlawful, harmful, or offensive material, including content that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, discriminatory, or otherwise objectionable.
• Promote or depict sexually explicit or pornographic material, violence, terrorism, self-harm, or discrimination based on race, ethnicity, religion, sex, gender, nationality, disability, sexual orientation, or age.
• Infringe any intellectual property rights, including patents, trademarks, trade secrets, copyrights, database rights, or other proprietary rights of any person or entity.
• Violate the legal rights of others, including privacy rights, rights of publicity, confidentiality obligations, or any material that could create civil or criminal liability under applicable law or conflict with these Terms or our Privacy Policy.
• Contain misleading, deceptive, or fraudulent information, or be likely to mislead or deceive any person.
• Promote, encourage, or assist any illegal activity, unlawful act, or conduct that violates applicable regulations.
• Cause or be likely to cause annoyance, inconvenience, distress, alarm, or unnecessary anxiety to any person, or otherwise create harm, discomfort, or reputational damage.
• Impersonate any individual or entity, misrepresent your identity or affiliation, or falsely imply any endorsement, sponsorship, or association with G10X or any third party.
• Involve or promote commercial activities or sales without authorization, including contests, sweepstakes, referrals, pyramid schemes, advertising, or marketing.
• Create the false impression that they originate from or are endorsed by G10X, its affiliates, or any other person or entity if that is not the case.

We reserve the right, but are not obligated, to review, monitor, remove, or block any User Contributions that we determine, in our sole discretion, violate these content standards or applicable laws. We are not responsible or liable for any User Contributions submitted by you or others.

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Reliance on information posted

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The information presented on or through the Website is provided solely for general informational purposes. While we strive to ensure that information on the Website is accurate and up-to-date, G10X makes no representations, warranties, or guarantees regarding the accuracy, completeness, reliability, or usefulness of any information, materials, or content provided.

Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on Website content by you, any other visitor to the Website, or by anyone who may be informed of any of its contents.

The Website may include content provided by third parties, including, without limitation, materials contributed by other users, independent authors, bloggers, analysts, licensors, syndicators, aggregators, and third-party data or reporting services. All statements, opinions, analyses, and content expressed in such third-party materials are solely the responsibility of the person or entity providing them and do not necessarily reflect the opinion, views, or position of G10X.

We are not responsible or liable to you or any third party for the content, accuracy, completeness, legality, reliability, or availability of any materials provided by third parties.

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Termination

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We reserve the right, at our sole discretion and without prior notice, to suspend, restrict, or terminate your access to all or any part of the Website at any time and for any reason, including but not limited to: (i) violation of these Terms; (ii) violation of applicable laws or regulations; (iii) conduct that we determine, in our sole judgment, to be harmful, disruptive, abusive, fraudulent, or detrimental to the Website, other users, or [G10X Name]; (iv) submission of unlawful, misleading, or inappropriate content; (v) interference with the functioning, security, or integrity of the Website or its systems; (vi) requests by law enforcement or regulatory authorities and (vii) unexpected technical or security issues. We may also discontinue, modify, or suspend the Website or any portion thereof at any time, without liability and without prior notice.

Upon termination, suspension, or restriction of your access for any reason:

• Immediate loss of access: Your right to access or use the Website and its content will immediately cease.
• Blocking of access: We may block your IP address, device identifiers, or other technical methods to prevent further access.
• Removal of user contributions: We may remove, disable, or delete any User Contributions you submitted through the Website, at our sole discretion. We are not obligated to retain, return, or provide copies of any such materials.
• No liability for termination: We will not be liable to you or any third party for any termination, suspension, or restriction of access, or for any consequences arising from such actions.
• Survival of key provisions: Any provisions of these Terms that by their nature should survive termination—including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution shall continue in full force and effect.
• User obligations continue: You remain responsible for any obligations or liabilities incurred prior to termination, including compliance with these Terms and any indemnification obligations.

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Governing law and jurisdiction

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These Terms, and any disputes, claims, or matters arising out of or relating to your use of the Website, shall be governed by and interpreted in accordance with the laws of Singapore.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules for the time being in force, which rules are deemed to be incorporated by reference into this clause.

The tribunal shall consist of a sole arbitrator, and the seat and venue of the arbitration shall be Singapore.

The language of the arbitration shall be English.

Nothing in this clause prevents G10X from seeking urgent or interim injunctive or equitable relief in any competent court, including any court in Singapore, as may be necessary to protect its rights pending final resolution of the dispute by arbitration.

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International access

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The Website is intended to be accessible to users worldwide. You may access and use the Website from any location, provided such access and use comply with all applicable laws and regulations in the jurisdiction from which you are accessing the Website.

We make no representation or guarantee that the Website, its content, functionality, or services are appropriate, available, or permitted for use in all locations. Access to the Website may not be legal by certain persons or in certain jurisdictions, and G10X reserves the right to restrict access to the Website, or portions of it, in any jurisdiction where required by law, regulation, or G10X policy.

If you access the Website from a location outside the countries in which G10X operates, you do so voluntarily and at your own risk. You are solely responsible for: (i) ensuring that your use of the Website complies with local laws, regulations, and restrictions; (ii) determining whether accessing or using the Website is permissible in your jurisdiction and (iii) complying with any applicable export control, data protection, or online usage regulations.

You are solely responsible for ensuring that your access to, and use of, the Website complies with all applicable local laws, regulations, and restrictions in your jurisdiction, including those relating to: (i) data protection and privacy; (ii) intellectual property; (iii) online conduct and acceptable use; (iv) export control and sanctions and (v) consumer protection.

We make no representation or warranty that the Website, its content, or any of the services or materials available on it are appropriate, permitted, or available for use in any particular location outside of our operating jurisdictions. Accessing the Website from territories where its content or use is unlawful is strictly prohibited.

Nothing on the Website should be interpreted as a solicitation or promotion for any product, service, or activity that is not authorized under the laws of the country where you are located.

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Export controls and sanctions

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You agree that you will not access or use the Website in violation of any applicable export control, trade sanctions, or economic embargo laws or regulations, including those administered by the United States, United Kingdom, European Union, United Nations, Singapore, India, or the United Arab Emirates.

The Website may not be used by, or made available to, individuals or entities located in jurisdictions subject to comprehensive sanctions or embargoes, or to persons listed on applicable restricted or denied party lists.

G10X reserves the right to restrict or block access to the Website where required to comply with applicable export control or sanctions laws.

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Third-party links and social media

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The Website may contain links to third-party websites, services, resources, or applications (“Third-Party Sites”) provided solely for your convenience. G10X does not control, endorse, monitor, or assume any responsibility for the content, policies, practices, security, or availability of any Third-Party Sites. Accessing any Third-Party Site is entirely at your own risk.

We make no representations or warranties regarding: (i) the accuracy, completeness, or reliability of third-party content; (ii) the privacy, data protection, or security practices of Third-Party Sites and (iii) any products, services, materials, or information provided by Third-Party Sites. Your interactions with Third-Party Sites are governed exclusively by their own terms and policies.

The Website may also contain links to or integrations with social media platforms such as LinkedIn, Facebook, Instagram, Twitter/X, YouTube, or similar services (“Social Media Platforms”). Your use of any Social Media Platform including any content you post, share, or interact with—remains subject to the terms, policies, and practices of the relevant platform.

G10X is not responsible or liable for: (i) any content posted on Social Media Platforms by third parties or other users; (ii) any comments, opinions, statements, or materials shared or published on such platforms; (iii) any misuse, data collection, or tracking activity conducted by Social Media Platforms and (iv) any consequences of your interactions, posts, communications, or activities on Social Media Platforms. Links to Social Media Platforms or third-party content on those platforms are provided solely for informational or engagement purposes and do not imply Association, endorsement, sponsorship, or recommendation by G10X.

By using Third-Party Sites or Social Media Platforms linked from the Website, you acknowledge and agree that: (i) you access such sites at your own risk; (ii) you must review and comply with their respective terms and privacy policies and (iii) G10X is not responsible for any loss, damage, or consequences arising from your use of or reliance on any third-party or social media content.

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Assignment

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You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of G10X. Any attempted assignment in violation of this clause shall be null and void.

G10X may assign, transfer, novate, or otherwise dispose of its rights and obligations under these Terms, in whole or in part, at any time and without restriction, including in connection with any merger, acquisition, corporate restructuring, reorganization, sale of assets, or change of control.

These Terms shall be binding upon and shall inure to the benefit of the parties and their respective permitted successors and assigns.

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Force majeure

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G10X shall not be liable for any failure or delay in performance arising out of or caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, governmental actions, sanctions, power or network failures, cyberattacks, or failures of third-party service providers.

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Changes to terms

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We reserve the right to amend, update, modify, or replace these Terms at any time, at our sole discretion. Any changes will become effective immediately upon posting the revised Terms on the Website, unless otherwise stated.

It is your responsibility to review these Terms periodically for any updates or changes. Your continued access to or use of the Website after any modifications are posted constitutes your acceptance of the revised Terms.

If you do not agree with any updates or changes to these Terms, you must stop using the Website immediately.

We may, but are not obligated to, provide notice of material changes through email, website banners, or other reasonable communication methods.

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Reputation protection and non-disparagement

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You agree that you shall not engage in any conduct, communication, or activity whether on or through the Website, on social media, or by any other means that could harm, damage, or negatively affect the reputation, goodwill, or business interests of G10X, its affiliates, or its representatives.

Without limiting the foregoing, you must not: (i) publish, post, upload, transmit, or disseminate any false, misleading, defamatory, disparaging, or harmful statements regarding G10X; (ii) misrepresent or distort the nature of our business, services, employees, or Website; (iii) imply or state that G10X endorses any viewpoint, product, service, or content without written authorization; (iv) use the Website or any G10X materials in a manner that could cause reputational harm and (v) engage in online harassment, targeted criticism campaigns, or malicious social media activity relating to G10X.

If G10X determines, in its sole discretion, that you have engaged in conduct that harms or could harm G10X’s reputation, we may:

• Suspend or terminate your access to the Website.
• Issue takedown requests to social media platforms, hosting providers, or other intermediaries.
• Pursue legal remedies, including claims for damages, defamation, or injunctive relief.
• Report unlawful conduct to appropriate authorities.

You agree to indemnify and hold G10X harmless for any losses, damages, claims, or expenses arising from your breach of this clause.

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No third-party beneficiaries

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These Terms are for the benefit of G10X and you only and are not intended to confer any rights or remedies upon any third party.

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Waiver and severability

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No waiver by G10X of any term, condition, or right under these Terms shall be deemed a waiver of any other term, condition, or right, nor shall any single or partial waiver constitute a continuing or subsequent waiver. Any failure or delay by G10X to assert or enforce any right, remedy, or provision under these Terms shall not constitute a waiver of such right, remedy, or provision, nor shall it affect the ability to enforce that right or provision at any later time.

If any provision of these Terms is determined by a court or tribunal of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, such provision shall be severed or modified to the minimum extent necessary to make it enforceable while preserving, as closely as possible, the original intent of the provision. The remaining provisions of these Terms will continue in full force and effect and shall not be affected or impaired by such severance or modification.

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Monitoring and enforceability

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We reserve the right, but have no obligation, to monitor, review, screen, or record any activity or content submitted, transmitted, or displayed on or through the Website. G10X may, at its sole discretion and without prior notice\:

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• Monitor and investigate use: monitor your use of the Website for compliance with these Terms and applicable laws. Investigate any suspected violations, unauthorized activity, or harmful conduct. Take any action we deem appropriate to protect the Website, users, our systems, or our interests.
• Remove or restrict content: remove, block, disable, or refuse to display any User Contributions that violate these Terms or applicable laws. Take down content that we determine to be inappropriate, harmful, infringing, misleading, defamatory, or otherwise objectionable.
• Suspend or terminate access: suspend, restrict, or terminate your access to the Website for any violation of these Terms, illegal activity, or harmful conduct. Block your IP address, device identifiers, or other access methods to prevent continued misuse.
• Cooperate with authorities: cooperate fully with law enforcement, regulatory bodies, or court orders requesting information, investigation support, or enforcement actions. Disclose information as required by applicable laws or as reasonably necessary to protect our rights or the rights of others.
• Take legal action: pursue legal remedies, including seeking damages, injunctive relief, or other equitable remedies for any violation of these Terms. Issue cease-and-desist notices, takedown requests, or other enforcement communications.
• Report misconduct: report any illegal, harmful, abusive, or fraudulent activity to relevant authorities, third-party platforms, service providers, or affected parties.

You acknowledge and agree that: (i) G10X is not required to monitor the Website or enforce any Terms; (ii) any monitoring is conducted at our discretion and for our own purposes and (iii) we assume no responsibility or liability for any content or conduct by users or third parties.

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Cookies and tracking technologies

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The Website may use cookies, web beacons, pixels, scripts, device identifiers, and similar tracking technologies (“Cookies”) to enhance user experience, analyse traffic, improve Website performance, and support marketing or personalization features.

By using the Website, you consent to our use of Cookies in accordance with our Cookie Policy (where available) and applicable laws.

You may manage or disable Cookies through your browser settings; however, certain features of the Website may not function properly if Cookies are disabled or restricted.

Where required by applicable law (including the EU/UK), we will obtain consent before placing non-essential Cookies.

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Cross-border data transfers

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As a global organization, G10X may transfer, store, or process personal data across multiple jurisdictions, including Singapore, the United Kingdom, the European Union, the United States, the United Arab Emirates, India, and other countries where we or our third-party service providers operate.

By using the Website, you acknowledge and agree that:

• your data may be transferred to countries that may not offer the same level of data protection as your home jurisdiction.
• we take appropriate safeguards—including standard contractual clauses, data processing agreements, and technical/organizational measures—to protect personal data during cross-border transfers.
• such transfers are necessary for the operation of the Website, delivery of services, and internal business purposes.

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Accessibility statement

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G10X is committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities. We strive to ensure that the Website is accessible in accordance with applicable accessibility laws, regulations, and recognized standards in the jurisdictions in which we operate or from which the Website may be accessed.

Without limitation, our accessibility efforts are aligned with applicable requirements and guidance under:

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• United States: the Americans with Disabilities Act (ADA), under which courts increasingly recognize websites as places of public accommodation.
• United Kingdom: the Equality Act 2010, which requires reasonable adjustments for individuals with disabilities.
• European Union and Germany: the EU Accessibility Act and the Web Accessibility Directive, which establish accessibility obligations and recognize WCAG alignment as the accepted standard.
• Singapore: applicable accessibility guidance and standards promoted by the Infocomm Media Development Authority (IMDA), which encourage WCAG-based accessibility.
• India: the Rights of Persons with Disabilities Act, 2016, and related government guidance promoting digital accessibility.
• United Arab Emirates: applicable Digital Government Accessibility Standards and WCAG-based accessibility expectations.

Where reasonably practicable and in accordance with applicable law, we aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which represent the prevailing global standard for digital accessibility as of 2025.

We continuously review and seek to improve the accessibility and usability of the Website; however, accessibility may be affected by factors such as user technology, assistive tools, browser compatibility, or third-party content.

If you experience difficulty accessing any part of the Website or require assistance, please contact us at privacy.comliance@g10x.com. We will make reasonable efforts to address accessibility concerns in a timely manner and in compliance with applicable legal requirements.

Nothing in this clause shall be construed as a guarantee of uninterrupted or error-free accessibility, nor as creating obligations beyond those required under applicable accessibility laws and regulations.

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AI and automated decision-making disclaimer

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Some content, tools, or features on the Website may incorporate or reference artificial intelligence (“AI”) or automated processing technologies. Any outputs, insights, or information generated or provided through such technologies are made available solely for general informational purposes and should not be relied upon as professional, legal, financial, technical, or business advice.

AI-generated information may be incomplete, inaccurate, or subject to change, and G10X makes no representations or warranties regarding the accuracy, completeness, or reliability of any AI-generated content. We expressly disclaim all liability arising from any decisions, actions, or inactions based on such information. Use of any AI- or automation-based features is entirely at your own risk.

Where applicable, G10X complies with the requirements of the EU Artificial Intelligence Act. The Website does not deploy, provide, or make accessible any AI systems classified as “prohibited” or “high-risk” under the EU AI Act. Any AI references, tools, or content made available through the Website constitute low-risk or minimal-risk informational functionalities and are not intended to perform automated decision-making that produces legal or similarly significant effects.

Nothing on the Website constitutes: (i) biometric identification or categorization; (ii) emotion recognition; (iii) social scoring; (iv) predictive policing; (v) medical or safety-critical decisions; (vi) employment or creditworthiness assessments or (vii) any other category of high-risk AI as defined by the EU AI Act.

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Users are responsible for exercising independent judgment when relying on any AI-generated information or tools.

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Age and eligibility

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The Website is intended for use only by individuals who are at least 16 years old, or the age of majority in their jurisdiction, whichever is higher. By using the Website, you represent and warrant that you meet this eligibility requirement.

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If you are accessing the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

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The Website is not intended for children, and G10X does not knowingly collect personal data from individuals below the required age under applicable local laws.

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Compliance with local laws

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You are responsible for ensuring that your use of the Website complies with all applicable laws and regulations in the jurisdiction from which you access the Website.

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G10X does not represent or warrant that the Website, its content, or its features are appropriate, available, or lawful for use in all locations. Accessing the Website from territories where its content or services are illegal is prohibited.

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You agree to comply with all applicable: (i) data protection and privacy laws; (ii) online conduct regulations; (iii) export control and sanctions rules; (iv) intellectual property and content laws and (v) cybersecurity and technology regulations.

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Entire agreement

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These Terms, together with our Privacy Policy and any other policies or notices incorporated by reference, constitute the sole and entire agreement between you and G10X regarding your access to and use of the Website. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties whether written, oral, implied, or otherwise relating to the Website and its use.

No statement, representation, or promise not expressly included in these Terms shall be binding on G10X. Any additional or conflicting terms proposed by you are expressly rejected and shall have no force or effect unless agreed to in writing and signed by an authorized representative of G10X.

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Contact

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If you have any questions, concerns,or inquiries regarding these Terms or your use of the Website, please contactus at: privacy.comliance@g10x.com. We will make reasonableefforts to respond to your inquiry in a timely manner.