Make retail technology deliver
Connect AI, commerce, data and store technology to improve customer experience, speed and resilience.
Build the connected retail experience customers expect
Retailers are investing across AI, commerce, data, stores and customer experience. G10X helps connect these investments, bringing together the technology and systems behind retail to turn new ideas into reliable performance at scale. Across product discovery, purchase, fulfillment, loyalty and the store experience, we help retailers move faster without compromising quality, control or customer trust.
What stronger retail performance looks like
retail stores
Supported through quality validation across pricing, inventory, promotions and fulfillment.
faster product ideation
Reducing the journey from product idea to market readiness from three months to three weeks.
new stores launched
At a rate of five per month thanks to a scalable, automated store readiness framework.
the challenge
Retail doesn’t have a technology shortage. It has a connection and execution problem.
Most retailers already have the visible pieces of modern retail: eCommerce, apps, stores, loyalty, fulfillment, customer service and increasingly AI. The harder challenge is making those capabilities work together consistently as customer expectations rise and the technology landscape becomes more complex.
Product, customer, inventory, order and operational data often sit across disconnected platforms, limiting visibility and making every new capability harder to scale.
Customers expect pricing, stock, promotions, fulfillment, returns and service to stay connected whether they move through web, app, store or another channel.
AI and agentic commerce create new opportunities for discovery, personalization and automation, but also place greater demands on data quality, governance, evaluation and trust.
Retailers need to launch products, stores, experiences and software faster while protecting customer experience and business continuity.
What we deliver
Connect the capabilities that make retail work
We bring together AI, commerce, data, engineering and quality to help retailers improve customer experience, launch and scale faster, and operate more effectively across digital and physical channels.
AI and intelligent retail
Put AI to work across customer, colleague and operational experiences. We help retailers scale AI reliably, prepare for AI-led discovery and agentic commerce, and maintain trust through strong data, governance and continuous evaluation.
Commerce & product experience
Improve product discovery, conversion and speed to market by modernizing product data, commerce platforms, search, merchandising and digital buying journeys.
Data & decision intelligence
Connect customer, product and operational data to improve visibility and decision-making across pricing, supply chain, personalization, loyalty and retail media.
Stores, omnichannel & new store openings
Connect physical and digital retail while supporting new stores from readiness through launch and stabilization. We help retailers coordinate technology, store systems, testing, setup and operational readiness so openings happen consistently and with less disruption.
Quality & performance assurance
Protect revenue and customer experience by validating the journeys, applications, AI systems, POS devices and store technology customers and colleagues depend on.
Digital engineering & experience
Design, build and modernize the platforms and experiences behind retail, from UX and architecture through development, integration and ongoing optimization.
Turn retail priorities into progress
CASE STUDIES
Why G10X
Retail expertise, from strategy to scale
Our approach is shaped by the realities of modern retail, combining practical experience with end-to-end delivery and long-term ownership.
Retail engineering depth
Experience across stores, POS, eCommerce, payments, product data, journeys, devices and enterprise platforms gives us a practical understanding of connected retail.
End-to-end capability
We work across business analysis, architecture, UX and UI, development, quality engineering and DevOps, reducing hand-offs between strategy, build and operation.
Customer obsession
We start with the outcomes that matter to the customer and the business, then connect technology decisions back to those priorities.
Ownership beyond launch
We stay involved through stabilization, optimization and continuous improvement because some of the most important work starts after a new capability goes live.
Built from real delivery problems
Our accelerators, frameworks and solutions are developed around challenges we encounter in real enterprise environments, not theoretical technology demonstrations.
latest retail thinking
Go deeper into the trends shaping retail
Explore practical perspectives, articles, videos and on-demand sessions on the issues changing how retailers grow, operate and serve customers.
related insights
What are you working on?
Tell us where you want to improve retail performance, and we’ll help identify the right starting point.