Hot Take: Simplify before you automate

Karimulla KOlimi
information security technical lead, g10x

Oct 19, 2026
Woman checking out using an RFID checkout in a fashion storeWoman checking out using an RFID checkout in a fashion store

Most retailers start with the same question: what can we automate?

But automating approvals, reports, and handoffs inside a process full of unnecessary steps doesn’t transform it. It just makes a broken process run faster. With AI now in the mix, the better question is what to eliminate, simplify, or redesign first. Watch the full take below.

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Rethinking a process before you automate it?

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